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FREQUENTLY ASKED QUESTIONS

 

WHAT WILL MY FIRST SESSION BE LIKE?

This is a private residence so at time of booking, you will be sent an email with parking instructions. 

If you are a new client you will be emailed a client intake form prior to your massage. Please email it back before your session to allow time to look over it.

When you arrive, we will chat about your history, injuries, any conditions, range of motion, etc. and your goals for the session.  I will leave the room for a couple minutes so you can undress to your level of comfort and lay face down under the blanket. I will enter the room and reposition you with bolsters, pillows, heat pads, whatever you need to be comfortable. You will be covered by the blanket at all times except for the body part I will be treating. 

During the massage I will check in with you for feedback about the pressure but please feel free to speak up about pressure or temperature adjustments.

After the session, we will chat about home care (stretches, etc) and complete payment. 

I offer Direct Billing to most third party insurance companies. Please ask before if you want to confirm if you insurance company can be direct billed to. If not, you will be issued a receipt that is claimable to your insurance group.

Forms of payment accepted are credit, debit, cash, and etransfer.

5 % GST will be added to each treatment cost.

WHERE ARE YOU LOCATED?

This is a home based business, located in the central community of Bridgeland, Calgary. For privacy reasons, the address will not be sent out until booking is confirmed. There is free parking in the back or front street and it is about a 10 minute walk to the Bridgeland C-train station.

WHAT IS YOUR CANCELLATION POLICY?

Please provide 24 hours notice via email, text or phone call if you cannot keep our appointment, so I can try and fill your spot. If proper notice is not given, I will require a payment of  50% of the service. 

If you are feeling sick, please reschedule your appointment to prevent from passing it on, no fee will be charged.

ARE YOU REGISTERED?

I am a 2200 hour Registered Massage Therapist, in good standing with the Massage Therapy Association of Alberta.

WHAT IS RAPID NEUROFASCIAL RESET AND HOW IS IT DIFFERENT FROM MASSAGE?

RAPID NFR is a treatment technique that combines precisely directed tension with passive and active movements in order to stimulate the nervous system. The goal is to reduce pain and restore normal function in the muscles, tendons, ligaments and fascia.  

Treatments are done with the client fully clothed, no oil is used.  A 30 minute session is recommended for 1-2 issues (low back pain and sciatic pain for example) and an hour for multiple issues (low back pain, sciatic, neck pain, for example).

Please wear comfortable loose fitting clothes such as jogging pants or shorts and a tshirt if booking a RAPID session.

Can't find the answer to your question? Send me an email!

TESTIMONIALS

Vicki does an amazing job and is very professional! I always leave super relaxed and rejuvenated. Wish I could go every week!

Danielle L.

I had a massage with Vicki and it was amazing! It was the best massage I've had to date. She was so professional and kind. I would recommend anyone to book with her!

Jacqui R.

Vicki is an amazingly strong massage therapist. I have seen her for when my muscles ache from a big athletic event. She understands the pain that athletes endure. Her strength will make you sweat!
I have also seen Vicki for when the blinding headache creeps in. The back seizes up, you can barely do a shoulder check- and Vicki can immediately ease the pain, reduce the headache and you feel like a different person than when you come in.


A. M

 
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©2018 Vicki Cala RMT